Effective Date: [INSERT DATE]
This Privacy Policy explains how Sphere Sports Investments LLC, operating Sphere Paris at https://sphereparis.com/, collects, uses, stores, and shares your personal information.
1. Information We Collect
We may collect the following categories of information:
- Contact information: name, shipping address, billing address, email address, phone number.
- Order information: products purchased, order value, order history, shipping details, returns, refunds, and customer service records.
- Payment information: payment method details and transaction information. Payment card processing is handled by third-party payment processors. We do not store full card numbers on our servers.
- Technical information: IP address, browser type, device information, pages viewed, referral source, date and time of access, and cookie identifiers.
- Marketing information: newsletter sign-ups, marketing preferences, and responses to promotions.
- Communications: messages you send to us through email, chat, contact forms, or other support channels.
2. How We Collect Information
We collect information:
- directly from you when you place an order, create an account, contact us, or subscribe to communications;
- automatically through cookies and similar technologies when you browse the Site; and
- from service providers and partners involved in payments, analytics, fraud prevention, advertising, and delivery.
3. How We Use Information
We use personal information to:
- process and fulfill orders;
- collect payments and prevent fraud;
- provide shipping, delivery, returns, and customer support;
- communicate with you about your order or account;
- improve the Site, products, and customer experience;
- send marketing communications where permitted by law or where you have opted in;
- comply with legal obligations; and
- protect our rights, users, business, and systems.
4. Cookies and Similar Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to:
- keep the Site functioning properly;
- remember your preferences and cart;
- analyze traffic and usage;
- measure the effectiveness of advertising; and
- help detect fraud or abuse.
You can control cookies through your browser settings. Blocking some cookies may affect Site functionality.
5. How We Share Information
We may share your information with:
- payment processors to process transactions;
- shipping, logistics, customs, and fulfillment partners to deliver orders shipped from China;
- technology and ecommerce service providers such as website hosting, customer support, analytics, fraud prevention, email, and marketing platforms;
- professional advisers such as lawyers, accountants, auditors, and insurers;
- governmental or regulatory bodies where required by law; and
- successors or acquirers in the event of a merger, acquisition, sale, or restructuring.
We do not sell your personal information for money.
6. International Transfers
Because we operate internationally and products are fulfilled from China, your information may be processed in countries other than your own, including the United States, China, and other countries where our service providers operate. Those countries may have data protection laws different from those in your jurisdiction.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to complete transactions, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent where applicable.
To exercise any available rights, contact us using the details below. We may need to verify your identity before processing your request.
9. Marketing Communications
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.
10. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission over the internet or method of storage is completely secure.
11. Children’s Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
12. Third-Party Services
The Site may include links to third-party websites or services. We are not responsible for the privacy practices of third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised Effective Date.
14. Contact
For privacy questions or requests, contact:
Sphere Paris
Sphere Sports Investments LLC
Legalinc, 131 Continental Drive Suite 305, Newark, DE 19713, United States
Email: [email protected]
Phone: [INSERT PHONE NUMBER]
