FREQUENTLY ASKED QUESTIONS

How long will it take to receive my order?

Please note that we require 2 to 4 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 3 to 10 business days. Please consider any holidays that might impact delivery times.

For an extensive Shipping & Delivery page click Here.

Can I get a refund?

We are proud to say we do have one of the best return policies of the internet. Before purchasing make sure you have read through it carefully. To begin initiating a return, within 60 calendar days of ordering, please reach out to our customer support team at [email protected] to confirm the correct return address. We have several warehouses. After your return please inform us so we can confirm the return. Note that 7SecondsSmile does not bear any return costs.

Is shipping free to all countries & regions?

Yes, we are proud to say that we are able to offer FREE shipping worldwide.

Do you ship internationally?

Yes. Please note that we are able to ship to over 200 countries & regions!

Can I get a discount if I buy in bulk?

Yes, of course. Please contact us at [email protected] or by using this form and our customer support team will be more than happy to provide a discount code.

CONTACT US

Have any questions about our premium basketballs? If so, please fill out the contact form below we will get back to you in 24 hours!

Customer support e-mail: [email protected]

Customer support phone number: (Mon-Fri, 8am-6pm, GMT+2) +359 876 159 944

Sphereparis.com is owned and maintained by European EDU Ltd.

Address: Bld. Aleksandar Pushkin 38, Office 6, Pavlovo 1618 Sofia Bulgaria

VAT Number: BG205988660