Effective Date: [INSERT DATE]

This Cancellation Policy explains when and how orders placed at https://sphereparis.com/ may be canceled.

1. Cancellation Before Shipment

You may request cancellation of your order before it has been shipped.

If your order has not yet entered fulfillment or been dispatched, we will generally cancel the order and issue a full refund to the original payment method.

2. Cancellation After Shipment

Once an order has been shipped, it cannot be canceled. If you no longer want the item, you may request a return after delivery in accordance with our Refund / Return Policy, if eligible.

3. How to Request Cancellation

To request cancellation, contact us as soon as possible at:

[email protected]
Phone: [INSERT PHONE NUMBER]

Please include your order number and the email address used for the purchase.

4. Orders We May Cancel

We reserve the right to cancel orders at our discretion, including for suspected fraud, payment authorization issues, pricing or listing errors, stock unavailability, shipping restrictions, or other legitimate business reasons.

If we cancel an order after payment has been captured, we will issue a refund to the original payment method.

5. Refund Timing for Approved Cancellations

Approved cancellation refunds are generally processed within 5-10 business days, depending on the payment provider and financial institution.

6. Contact

For cancellation requests, contact:

Sphere Paris Support
Email: [email protected]
Phone: [INSERT PHONE NUMBER]